FAQ

How much does it cost to ship my order?

- Metropolitan France

Standard delivery (10 to 15 days) at €8.00
Express delivery (7 to 10 days) at €14.00 and FREE from €49.00 of purchase.

- For the French overseas departments and territories

Standard delivery (15 to 20 days) at €19.99
Express delivery (10 to 15 days) at €38.00 or FREE from €129.00 of purchase.

- In Europe

Standard delivery (10 to 15 days) at €8.00
Express delivery (7 to 10 days) at €14.00 and FREE from €100.00 of purchase.

- Rest of the world

Standard delivery (10 to 15 days) at €9.00
Express delivery (7 to 10 days) at €15.00 and FREE from €150.00 of purchase.

What are your delivery times?

You will receive your order within a maximum of 10 to 15 days after ordering on the site. A confirmation email with your tracking number will be sent to you as soon as your package is shipped from our warehouse.

How do I track my order?

As soon as your order is shipped from our warehouses you will receive a tracking link by email allowing you to follow its progress.

Do you ship worldwide?

Yes, absolutely. We ship worldwide.

Do you have a refund policy?

We do our best to resolve any issues our customers may have with their online items. If you still wish to receive a refund on your order, we can of course process the payment, provided that the claim is made within 30 days of the order date and the product(s) concerned are not on sale. For more information, please read more about our refund policy.

What payment methods are available?

We accept all major credit cards (VISA, MasterCard, AMEX) and PayPal payments. However, we do not accept checks, money orders or bank transfers.